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As office manager, Maria has a wide range of responsibilities to ensure the smooth running of our office. Her background in diplomacy, languages (she fluently speaks five languages), and the fact that she lived for many years in different places around the world make her an excellent communicator and help everybody around her feel welcome and comfortable. With her charm, kindness, and punctuality, she will assist you with a wide range of services, from administrative, medical records, and legal issues, to travel and accommodations assistance for our out-of-town and international patients.
Some of you may know me; I worked for Dr. Potparic for seven years. After having a second child, I decided to take a few years off to be a stay-at-home mom. I have had the privilege of coming back to join the doctor's practice once again and look forward to helping you in any way that I can. Once you complete your consultation with Dr. Potparic, I will further discuss with you all aspects of your surgery, pre and postoperative patient care, financial aspects of your particular procedure, and scheduling your surgery. Thousands of pre and postoperative photos of Dr. Potparic's patients are available for presentation at the tip of my finger in our patients' gallery. I will select the most relevant examples to your particular problem and extensively discuss them with you.
Faith deals with billing, insurance, and accounts payable. She is in charge of "collecting money," probably the most difficult job in private medical office these days. As unpleasant as her job may be, Faith uses it as an opportunity to help patients pay their bills in a convenient and affordable manner, For the past 14 years since Faith has been associated with our office, she has had it as her priority to educate patients about their health plan coverage and how to best work with their insurance company in conjunction with their surgery. In her kind, patient, and relentless way, she was able to help patients with payments for medical services rendered from profit-driven and frequently greedy health insurance companies.
Justin manages and develops all aspects of our web and social media marketing. He optimizes and updates site content to ensure maximum rankings and web visibility. He works cross-departmentally to ensure SEO strategies are implemented on all platforms and all website updates. Justin is an accomplished photographer and video producer, which, combined with his IT knowledge, makes him a valuable and indispensable member of the team.